Maintenance

March 2025
No maintenance
April 2025
Apr 25, 2025
1 maintenance

Customer Data Platform update - April 25

Maintenance

Resolved Apr 25 at 03:45pm EEST

We’re currently updating the Customer Data Platform to improve performance and stability. Some features may be temporarily unavailable during this maintenance—thanks for your patience!

Apr 22, 2025
1 maintenance

Customer Data Platform update - April 22

Maintenance

Resolved Apr 22 at 01:14pm EEST

We’re currently updating the Customer Data Platform to improve performance and stability. Some features may be temporarily unavailable during this maintenance—thanks for your patience!

May 2025
May 30, 2025
1 maintenance

Updating data flow

Maintenance

Resolved May 30 at 01:43pm EEST

We will be deploying a new Research Transformer for Journeys and extending our backend message schemas to support additional fields. To apply these upgrades, all data-flow services must be redeployed. No data will be lost. Incoming items will be queued and delivered once the upgrade completes.

May 26, 2025
1 maintenance

Tasks update

Maintenance

Resolved May 26 at 05:26pm EEST

The Journeys and Destinations services are being redeployed to apply updates and improvements. Temporary interruptions in functionality may occur during this process. We appreciate your understanding.

May 21, 2025
1 maintenance

Destinations service redeployment

Maintenance

Resolved May 21 at 04:23pm EEST

The Destinations service is being redeployed to apply updates and improvements. Temporary interruptions in functionality may occur during this process. We appreciate your understanding.

May 19, 2025
2 maintenances

Journeys Updates

Maintenance

Resolved May 19 at 05:23pm EEST

The Journeys service is being redeployed to apply updates and improvements. Temporary interruptions in functionality may occur during this process. We appreciate your understanding.

Journeys Updates

Maintenance

Resolved May 19 at 12:40pm EEST

As part of scheduled updates, all services involved in the data processing flow will undergo upgrades. During this period, data collection, processing, and reporting may be temporarily affected. We are working to ensure minimal disruption and will restore full functionality as quickly as possible.

May 14, 2025
1 maintenance

Brand Attribute Deployment

Maintenance

Resolved May 14 at 05:00pm EEST

We are currently deploying the Brand attribute project. This may cause downtime in some of our services.

May 12, 2025
2 maintenances

Analytics update

Maintenance

Resolved May 12 at 06:38pm EEST

Analytics update in progress. Recent changes to the analytics payload or UI may temporarily affect reporting accuracy while older data formats are being updated.

Customer Data Platform update

Maintenance

Resolved May 12 at 01:24pm EEST

The customer data platform will be updated with bug fixes.

May 09, 2025
1 maintenance

Delivering new Experiences

Maintenance

Resolved May 09 at 07:18pm EEST

Delivering new experiences. Due to structural changes, some services may take a little time to start and function properly.

May 06, 2025
2 maintenances

Snippet deployment

Maintenance

Resolved May 06 at 02:15pm EEST

🚧 Maintenance Notice: We're currently performing a Snippet deployment. Some features may be temporarily unavailable. Thank you for your patience.

Data/Messaging Services restarts

Maintenance

Resolved May 06 at 10:40am EEST

Releasing Accounts deletion