Previous incidents

February 2026
Feb 27, 2026
1 incident

Messaging Services and Audience Services are down

Downtime

Resolved Feb 27 at 12:32am UTC

Messaging Services and Audience Services recovered.

1 previous update

Feb 26, 2026
1 incident

Data Services is down

Downtime

Resolved Feb 26 at 10:20am UTC

Data Services recovered.

1 previous update

Feb 25, 2026
1 incident

Experience Services, Messaging Services, and 2 other services are down

Downtime

Resolved Feb 25 at 11:46pm UTC

Messaging Services and Audience Services recovered.

6 previous updates

Feb 18, 2026
1 incident

Messaging Services and Audience Services are down

Downtime

Resolved Feb 18 at 04:00pm UTC

Messaging Services and Audience Services recovered.

1 previous update

Feb 13, 2026
1 incident

Messaging Services and Audience Services are down

Downtime

Resolved Feb 13 at 12:29pm UTC

Messaging Services and Audience Services recovered.

1 previous update

Feb 12, 2026
1 incident

Messaging Services and Audience Services are down

Downtime

Resolved Feb 12 at 08:50pm UTC

Messaging Services and Audience Services recovered.

3 previous updates

Feb 11, 2026
1 incident

Messaging Services and Audience Services are down

Downtime

Resolved Feb 11 at 01:58pm UTC

Messaging Services and Audience Services recovered.

1 previous update

Feb 10, 2026
1 incident

Messaging Services and Audience Services are down

Downtime

Resolved Feb 10 at 01:03am UTC

Messaging Services and Audience Services recovered.

1 previous update

Feb 08, 2026
1 incident

Messaging Services and Audience Services are down

Downtime

Resolved Feb 08 at 05:43pm UTC

Messaging Services and Audience Services recovered.

1 previous update

Feb 07, 2026
1 incident

Messaging Services and Audience Services are down

Downtime

Resolved Feb 07 at 06:50pm UTC

Messaging Services recovered.

5 previous updates

Feb 06, 2026
1 incident

Messaging Services and Audience Services are down

Downtime

Resolved Feb 06 at 07:56am UTC

Messaging Services recovered.

4 previous updates

Feb 05, 2026
1 incident

Messaging Services and Audience Services are down

Downtime

Resolved Feb 05 at 08:11pm UTC

Messaging Services and Audience Services recovered.

9 previous updates

January 2026
Jan 28, 2026
1 incident

Messaging Services and Audience Services are down

Downtime

Resolved Jan 28 at 02:30pm UTC

Messaging Services and Audience Services recovered.

1 previous update

Jan 27, 2026
1 incident

Messaging Services and Audience Services are down

Downtime

Resolved Jan 27 at 07:12pm UTC

Messaging Services and Audience Services recovered.

1 previous update

Jan 24, 2026
1 incident

Messaging Services and Audience Services are down

Downtime

Resolved Jan 24 at 11:05pm UTC

Messaging Services and Audience Services recovered.

1 previous update

Jan 21, 2026
1 incident

Messaging Services and Audience Services are down

Downtime

Resolved Jan 21 at 02:13pm UTC

Messaging Services and Audience Services recovered.

1 previous update

Jan 19, 2026
1 incident

Authorization issue

Downtime

Resolved Jan 19 at 02:39pm UTC

All services are up

1 previous update

Jan 16, 2026
1 incident

Messaging Services and Audience Services are down

Downtime

Resolved Jan 16 at 06:39am UTC

Messaging Services and Audience Services recovered.

1 previous update

Jan 14, 2026
1 incident

Messaging Services and Audience Services are down

Downtime

Resolved Jan 14 at 08:36pm UTC

Messaging Services and Audience Services recovered.

26 previous updates

Jan 12, 2026
1 incident

Messaging Services, Audience Services, and 1 other service are down

Downtime

Resolved Jan 13 at 09:46am UTC

Test recovered.

17 previous updates

Jan 11, 2026
1 incident

DSR Service Failures

Degraded

Resolved Jan 11 at 11:14pm UTC

All services have now been fully restored.

1 previous update

Jan 09, 2026
2 incidents

Customer Data Platform downtime

Downtime

Resolved Jan 09 at 10:31am UTC

All services have now been fully restored.

1 previous update

Customer Data Platform temporal downtime

Downtime

Resolved Jan 09 at 09:49am UTC

All services have now been fully restored.

1 previous update