Previous incidents

February 2026
No incidents reported
January 2026
Jan 28, 2026
1 incident

Messaging Services and Audience Services are down

Downtime

Resolved Jan 28 at 02:30pm UTC

Messaging Services and Audience Services recovered.

1 previous update
Jan 27, 2026
1 incident

Messaging Services and Audience Services are down

Downtime

Resolved Jan 27 at 07:12pm UTC

Messaging Services and Audience Services recovered.

1 previous update
Jan 24, 2026
1 incident

Messaging Services and Audience Services are down

Downtime

Resolved Jan 24 at 11:05pm UTC

Messaging Services and Audience Services recovered.

1 previous update
Jan 21, 2026
1 incident

Messaging Services and Audience Services are down

Downtime

Resolved Jan 21 at 02:13pm UTC

Messaging Services and Audience Services recovered.

1 previous update
Jan 19, 2026
1 incident

Authorization issue

Downtime

Resolved Jan 19 at 02:39pm UTC

All services are up

1 previous update
Jan 16, 2026
1 incident

Messaging Services and Audience Services are down

Downtime

Resolved Jan 16 at 06:39am UTC

Messaging Services and Audience Services recovered.

1 previous update
Jan 14, 2026
1 incident

Messaging Services and Audience Services are down

Downtime

Resolved Jan 14 at 08:36pm UTC

Messaging Services and Audience Services recovered.

26 previous updates
Jan 12, 2026
1 incident

Messaging Services, Audience Services, and 1 other service are down

Downtime

Resolved Jan 13 at 09:46am UTC

Test recovered.

17 previous updates
Jan 11, 2026
1 incident

DSR Service Failures

Degraded

Resolved Jan 11 at 11:14pm UTC

All services have now been fully restored.

1 previous update
Jan 09, 2026
2 incidents

Customer Data Platform downtime

Downtime

Resolved Jan 09 at 10:31am UTC

All services have now been fully restored.

1 previous update

Customer Data Platform temporal downtime

Downtime

Resolved Jan 09 at 09:49am UTC

All services have now been fully restored.

1 previous update
December 2025
Dec 24, 2025
1 incident

Customer Data Platform update

Downtime

Resolved Dec 24 at 11:44am UTC

All services have now been fully restored.

1 previous update
Dec 15, 2025
1 incident

Post Mortem: Kafka resources overuse

Downtime

Resolved Dec 15 at 12:55pm UTC

All services have now been fully restored.

1 previous update
Dec 12, 2025
1 incident

Customer Data Platform downtime

Downtime

Resolved Dec 12 at 02:19pm UTC

All services have now been fully restored.

1 previous update
Dec 07, 2025
1 incident

Pricing page calculation issues

Degraded

Resolved Dec 09 at 04:46pm UTC

All services have now been fully restored.

1 previous update
Dec 04, 2025
1 incident

Data Services Backpressure

Downtime

Resolved Dec 04 at 06:43pm UTC

All services have now been fully restored.

1 previous update
Dec 03, 2025
1 incident

Data Services Downtime

Downtime

Resolved Dec 03 at 12:37pm UTC

All services have now been fully restored.

3 previous updates
Dec 02, 2025
1 incident

Data Services Downtime

Downtime

Resolved Dec 02 at 05:05pm UTC

All services have now been fully restored.

4 previous updates