Previous incidents
Messaging Services and Audience Services are down
Resolved Jan 28, 2026 at 2:30pm UTC
Messaging Services and Audience Services recovered.
1 previous update
Messaging Services and Audience Services are down
Resolved Jan 27, 2026 at 7:12pm UTC
Messaging Services and Audience Services recovered.
1 previous update
Messaging Services and Audience Services are down
Resolved Jan 24, 2026 at 11:05pm UTC
Messaging Services and Audience Services recovered.
1 previous update
Messaging Services and Audience Services are down
Resolved Jan 21, 2026 at 2:13pm UTC
Messaging Services and Audience Services recovered.
1 previous update
Authorization issue
Resolved Jan 19, 2026 at 2:39pm UTC
All services are up
1 previous update
Messaging Services and Audience Services are down
Resolved Jan 16, 2026 at 6:39am UTC
Messaging Services and Audience Services recovered.
1 previous update
Messaging Services and Audience Services are down
Resolved Jan 14, 2026 at 8:36pm UTC
Messaging Services and Audience Services recovered.
26 previous updates
Messaging Services, Audience Services, and 1 other service are down
Resolved Jan 13, 2026 at 9:46am UTC
Test recovered.
17 previous updates
DSR Service Failures
Resolved Jan 11, 2026 at 11:14pm UTC
All services have now been fully restored.
1 previous update
Customer Data Platform downtime
Resolved Jan 9, 2026 at 10:31am UTC
All services have now been fully restored.
1 previous update
Customer Data Platform temporal downtime
Resolved Jan 9, 2026 at 9:49am UTC
All services have now been fully restored.
1 previous update
Customer Data Platform update
Resolved Dec 24, 2025 at 11:44am UTC
All services have now been fully restored.
1 previous update
Post Mortem: Kafka resources overuse
Resolved Dec 15, 2025 at 12:55pm UTC
All services have now been fully restored.
1 previous update
Customer Data Platform downtime
Resolved Dec 12, 2025 at 2:19pm UTC
All services have now been fully restored.
1 previous update
Pricing page calculation issues
Resolved Dec 9, 2025 at 4:46pm UTC
All services have now been fully restored.
1 previous update
Data Services Backpressure
Resolved Dec 4, 2025 at 6:43pm UTC
All services have now been fully restored.
1 previous update
Data Services Downtime
Resolved Dec 3, 2025 at 12:37pm UTC
All services have now been fully restored.
3 previous updates
Data Services Downtime
Resolved Dec 2, 2025 at 5:05pm UTC
All services have now been fully restored.
4 previous updates
Metric service downtime
Resolved Nov 27, 2025 at 12:58pm UTC
All services have now been fully restored.
1 previous update
DSR downtime
Resolved Nov 27, 2025 at 7:26am UTC
All services have now been fully restored.
1 previous update
Gateway downtime
Resolved Nov 18, 2025 at 12:28pm UTC
All services have now been fully restored.
1 previous update
Gateway downtime
Resolved Nov 18, 2025 at 10:54am UTC
All services have now been fully restored.
1 previous update
Gateway downtime
Resolved Nov 18, 2025 at 10:25am UTC
All services have now been fully restored.
2 previous updates
DSR Service Restarts
Resolved Nov 18, 2025 at 8:12am UTC
All services have now been fully restored.
1 previous update
CDP Data Processor Restart
Resolved Nov 18, 2025 at 7:05am UTC
All services have now been fully restored.
1 previous update
Experience temporal downtime
Resolved Nov 17, 2025 at 7:21pm UTC
All services have now been fully restored.
1 previous update
Gateway downtime
Resolved Nov 13, 2025 at 7:37am UTC
All services have now been fully restored.
1 previous update
Gateway downtime
Resolved Nov 11, 2025 at 3:28pm UTC
All services have now been fully restored.
1 previous update
CDP database timeout
Resolved Nov 11, 2025 at 12:21pm UTC
All services have now been fully restored.
1 previous update
CDP database timeout
Resolved Nov 10, 2025 at 12:07pm UTC
All services have now been fully restored.
1 previous update
Customer Data Platform periodic downtime
Resolved Nov 11, 2025 at 6:15am UTC
All services have now been fully restored.
1 previous update
Experiences out of memory
Resolved Nov 4, 2025 at 3:10pm UTC
All services have now been fully restored.
1 previous update
CDP Checkpoints Duration
Resolved Nov 4, 2025 at 8:05am UTC
All services have now been fully restored.
1 previous update
CDP Checkpoints Duration
Resolved Nov 4, 2025 at 3:58am UTC
All services have now been fully restored.
1 previous update
CDP Checkpoints Duration
Resolved Nov 3, 2025 at 9:49pm UTC
All services have now been fully restored.
1 previous update
CDP Checkpoints Duration
Resolved Nov 3, 2025 at 9:29am UTC
All services have now been fully restored.
1 previous update
CDP Checkpoints Duration
Resolved Nov 3, 2025 at 7:25am UTC
All services have now been fully restored.
1 previous update
DSR Service Restarts
Resolved Nov 3, 2025 at 7:03am UTC
All services have now been fully restored.
1 previous update
CDP Checkpoints Duration
Resolved Nov 2, 2025 at 9:09pm UTC
All services have now been fully restored.
1 previous update
CDP Checkpoints Duration
Resolved Nov 2, 2025 at 2:59pm UTC
All services have now been fully restored.
1 previous update
CDP Checkpoints Duration
Resolved Nov 2, 2025 at 10:53am UTC
All services have now been fully restored.
1 previous update
CDP Checkpoints Duration
Resolved Nov 2, 2025 at 4:44am UTC
All services have now been fully restored.
1 previous update
CDP Checkpoints Duration
Resolved Nov 2, 2025 at 12:38am UTC
All services have now been fully restored.
1 previous update
CDP Checkpoints Duration
Resolved Nov 1, 2025 at 6:29pm UTC
All services have now been fully restored.
1 previous update
CDP Checkpoints Duration
Resolved Nov 1, 2025 at 6:10am UTC
All services have now been fully restored.
1 previous update