Previous incidents
CDP Checkpoints Duration
Resolved Oct 31 at 07:52pm EET
All services have now been fully restored.
1 previous update
CDP Checkpoints Duration
Resolved Oct 31 at 07:29am EET
All services have now been fully restored.
1 previous update
CDP Checkpoints Duration
Resolved Oct 31 at 01:19am EET
All services have now been fully restored.
1 previous update
CDP Checkpoints Duration
Resolved Oct 30 at 12:56pm EET
Intempt experienced an issue in the CDP Data Processor that led to a partial effect on the Journeys Processing time.
DSR Service Restarts
Resolved Oct 30 at 09:07am EET
Intempt experienced an issue in the data subject requests service infrastructure that led to a partial effect on data deletion requests.
CDP Checkpoints Duration
Resolved Oct 30 at 08:56am EET
Intempt experienced an issue in the CDP Data Processor that led to a partial effect on the Journeys Processing time.
System & Data Services Downtime
Resolved Oct 02 at 01:00pm EEST
Dear team,
Now we have an incident and an unplanned downtime due to an AWS node restart, which caused bad Loki resource management and a CDP Data Processor issue.
Incident Details:
Date: 10.02.2025
Status: Resolved
Time: 0:50 AM–3:40 PM GMT+2
Duration: Approximately 170 minutes
Cause: Node went down because of Loki resources overuse and CDP was failing on NPE issue.
Impact on Services:
During the node failures, most of the services restarted. The NPE affected only CDP Data Processor.
...