Maintenance
Customer Data Platform update - April 25
Resolved Apr 25 at 03:45pm EEST
We’re currently updating the Customer Data Platform to improve performance and stability. Some features may be temporarily unavailable during this maintenance—thanks for your patience!
Customer Data Platform update - April 22
Resolved Apr 22 at 01:14pm EEST
We’re currently updating the Customer Data Platform to improve performance and stability. Some features may be temporarily unavailable during this maintenance—thanks for your patience!
Updating data flow
Resolved May 30 at 01:43pm EEST
We will be deploying a new Research Transformer for Journeys and extending our backend message schemas to support additional fields. To apply these upgrades, all data-flow services must be redeployed. No data will be lost. Incoming items will be queued and delivered once the upgrade completes.
Tasks update
Resolved May 26 at 05:26pm EEST
The Journeys and Destinations services are being redeployed to apply updates and improvements. Temporary interruptions in functionality may occur during this process. We appreciate your understanding.
Destinations service redeployment
Resolved May 21 at 04:23pm EEST
The Destinations service is being redeployed to apply updates and improvements. Temporary interruptions in functionality may occur during this process. We appreciate your understanding.
Journeys Updates
Resolved May 19 at 05:23pm EEST
The Journeys service is being redeployed to apply updates and improvements. Temporary interruptions in functionality may occur during this process. We appreciate your understanding.
Journeys Updates
Resolved May 19 at 12:40pm EEST
As part of scheduled updates, all services involved in the data processing flow will undergo upgrades. During this period, data collection, processing, and reporting may be temporarily affected. We are working to ensure minimal disruption and will restore full functionality as quickly as possible.
Brand Attribute Deployment
Resolved May 14 at 05:00pm EEST
We are currently deploying the Brand attribute project. This may cause downtime in some of our services.
Analytics update
Resolved May 12 at 06:38pm EEST
Analytics update in progress. Recent changes to the analytics payload or UI may temporarily affect reporting accuracy while older data formats are being updated.
Customer Data Platform update
Resolved May 12 at 01:24pm EEST
The customer data platform will be updated with bug fixes.
Delivering new Experiences
Resolved May 09 at 07:18pm EEST
Delivering new experiences. Due to structural changes, some services may take a little time to start and function properly.
Snippet deployment
Resolved May 06 at 02:15pm EEST
🚧 Maintenance Notice: We're currently performing a Snippet deployment. Some features may be temporarily unavailable. Thank you for your patience.
Data/Messaging Services restarts
Resolved May 06 at 10:40am EEST
Releasing Accounts deletion
Customer Data Platform update
Resolved Jun 26 at 08:10am EEST
We are updating our Customer Data Platform.
Customer Data Platform update
Resolved Jun 24 at 08:48pm EEST
We are currently maintaining our CDP.
Customer Data Platform update
Resolved Jun 24 at 08:00am EEST
We are updating our Customer Data Platform.
Journey update
Resolved Jun 23 at 05:11pm EEST
We’re excited to introduce a powerful set of enhancements to our Journey system:
Adding journey schedulable actions, with the ability to send email, sms, and push in specific time windows.
Fixing blocking webhooks error
Resolved Jun 12 at 12:44am EEST
We will be fixing a regression on data flow. To apply these upgrades, core data-flow service must be redeployed. No data will be lost. Incoming items will be queued and delivered once the upgrade completes.
Updating data services
Resolved Jun 11 at 05:58pm EEST
We will be deploying a new Error Handling flow for journeys. To apply these upgrades, all data-flow services must be redeployed. No data will be lost. Incoming items will be queued and delivered once the upgrade completes.
Journey update
Resolved Jun 06 at 05:00pm EEST
We’re excited to introduce a powerful set of enhancements to our Journey system:
Improved Journey Initialization Agent (Backend): Optimized for better performance and reliability in managing user journey processes.
Redesigned Journey Canvas: A fresh, intuitive interface that makes visualizing and editing user journeys more seamless than ever.
Expanded Journey Events: We've upgraded existing event tracking and added two key features — Clicked Email and Opened Email — enabling precise monito...