Previous incidents

November 2025
Nov 04, 2025
3 incidents

Experiences out of memory

Downtime

Resolved Nov 04 at 05:10pm EET

All services have now been fully restored.

1 previous update

CDP Checkpoints Duration

Downtime

Resolved Nov 04 at 10:05am EET

All services have now been fully restored.

1 previous update

CDP Checkpoints Duration

Downtime

Resolved Nov 04 at 05:58am EET

All services have now been fully restored.

1 previous update
Nov 03, 2025
4 incidents

CDP Checkpoints Duration

Downtime

Resolved Nov 03 at 11:49pm EET

All services have now been fully restored.

1 previous update

CDP Checkpoints Duration

Downtime

Resolved Nov 03 at 11:29am EET

All services have now been fully restored.

1 previous update

CDP Checkpoints Duration

Downtime

Resolved Nov 03 at 09:25am EET

All services have now been fully restored.

1 previous update

DSR Service Restarts

Downtime

Resolved Nov 03 at 09:03am EET

All services have now been fully restored.

1 previous update
Nov 02, 2025
5 incidents

CDP Checkpoints Duration

Downtime

Resolved Nov 02 at 11:09pm EET

All services have now been fully restored.

1 previous update

CDP Checkpoints Duration

Downtime

Resolved Nov 02 at 04:59pm EET

All services have now been fully restored.

1 previous update

CDP Checkpoints Duration

Downtime

Resolved Nov 02 at 12:53pm EET

All services have now been fully restored.

1 previous update

CDP Checkpoints Duration

Downtime

Resolved Nov 02 at 06:44am EET

All services have now been fully restored.

1 previous update

CDP Checkpoints Duration

Downtime

Resolved Nov 02 at 02:38am EET

All services have now been fully restored.

1 previous update
Nov 01, 2025
3 incidents

CDP Checkpoints Duration

Downtime

Resolved Nov 01 at 08:29pm EET

All services have now been fully restored.

1 previous update

CDP Checkpoints Duration

Downtime

Resolved Nov 01 at 08:10am EET

All services have now been fully restored.

1 previous update

CDP Checkpoints Duration

Downtime

Resolved Nov 01 at 01:59am EET

All services have now been fully restored.

1 previous update
October 2025
Oct 31, 2025
3 incidents

CDP Checkpoints Duration

Downtime

Resolved Oct 31 at 07:52pm EET

All services have now been fully restored.

1 previous update

CDP Checkpoints Duration

Downtime

Resolved Oct 31 at 07:29am EET

All services have now been fully restored.

1 previous update

CDP Checkpoints Duration

Downtime

Resolved Oct 31 at 01:19am EET

All services have now been fully restored.

1 previous update
Oct 30, 2025
3 incidents

CDP Checkpoints Duration

Resolved Oct 30 at 12:56pm EET

Intempt experienced an issue in the CDP Data Processor that led to a partial effect on the Journeys Processing time.

DSR Service Restarts

Resolved Oct 30 at 09:07am EET

Intempt experienced an issue in the data subject requests service infrastructure that led to a partial effect on data deletion requests.

CDP Checkpoints Duration

Resolved Oct 30 at 08:56am EET

Intempt experienced an issue in the CDP Data Processor that led to a partial effect on the Journeys Processing time.
Oct 02, 2025
1 incident

System & Data Services Downtime

Resolved Oct 02 at 01:00pm EEST

Dear team,

Now we have an incident and an unplanned downtime due to an AWS node restart, which caused bad Loki resource management and a CDP Data Processor issue.

Incident Details:

Date: 10.02.2025

Status: Resolved

Time: 0:50 AM–3:40 PM GMT+2

Duration: Approximately 170 minutes

Cause: Node went down because of Loki resources overuse and CDP was failing on NPE issue.

Impact on Services:
During the node failures, most of the services restarted. The NPE affected only CDP Data Processor.
...
September 2025
No incidents reported